Approvals & reviews

Handling edit requests

Reopen an approved timesheet when a member needs to fix something, on your terms.

Available on the Starter plan and up.
Available to managers and up.

An approved timesheet is locked, which is the point: the record is settled. But people find mistakes after the fact. Rather than let anyone quietly change approved hours, BadgeOut routes the fix through you. A member asks to reopen their timesheet, and you decide whether to allow it. Handling these requests is a manager or administrator task.

Where edit requests appear

When a member needs to change an approved timesheet, they open it and select Request Edits, attaching a justification. The request surfaces in the cycle's Pending Timesheet Edit Requests card, with a count of how many are waiting.

Tip

For a quick fix you've already verified, you don't need to wait on a request: as an administrator you can edit the locked grid directly from the review view, and the change is recorded in the activity log. See Fix an entry as you review.

Each row shows the Member, the Period they want to change, their Justification, and when they Requested it, so you have the context to decide without chasing anyone down.

Approve or deny the request

Each request has two buttons.

  • Select Approve to open Approve Edit Request. Add resolution notes if you want a record of why, then confirm. The timesheet moves to Edit unlocked and the member can change it again.
  • Select Deny to open Deny Edit Request. A reason is required, since denying keeps the timesheet locked. The member sees your reason and the hours stay as approved.

Re-approve after the edit

Approving a request reopens the timesheet but doesn't re-approve it for you. Once the member has made their change, the timesheet sits in Edit unlocked, which can't be approved straight from there.

  1. Open the member's timesheet from the queue.
  2. Select Reset to Submitted to bring it back into review.
  3. Review the corrected hours and Approve as usual.

Tip

Use Deny for requests that don't hold up, not as a way to close one out. If a member genuinely needs a correction, approving the request is the path that lets the record end up right.

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